Click the link below to see my empathy maps, user journey maps, information architecture and flow diagrams on FigJam.

https://www.figma.com/file/r0Dh5pX9ULpHfIOUJYtbK9/User-Journey-Map?type=whiteboard&node-id=0%3A1&t=o3TReuSYDIDb2Jvs-1